Healthcare
Platforms
Healthcare
Platforms
Healthcare
Platforms
Healthcare platforms focused on improving patient journeys, simplifying complex workflows, and building trust across digital care experiences. Work spans onboarding, treatment management, subscription models, and communication systems across web, app, and email.
We design e-commerce platforms focused on improving purchase flow, reducing friction, and supporting subscription-based models. The work spans product browsing, plan selection, checkout, and post-purchase management.
Tools Used
Scope of Work
M+
total annual audience reach across
platforms
%+
improvement in usability and workflow
efficiency
iimprovement in usability and
workflow efficiency
+
15+
healthcare clients including enterprise and Fortune 100
+
assets, flows, and interfaces designed
assets, flows, and interfaces
designed
Care Delivery Context
Care Delivery Context
Care Delivery
Context
Experiences were aligned with how care is actually delivered, from onboarding to treatment and follow-ups, ensuring flows reflect real patient and system interactions.
Experiences were aligned with how care is actually delivered, from onboarding to treatment and follow-ups, ensuring flows reflect real patient and system interactions.
Patient
Pathways
Patient
Pathways
Patient
Pathways
Journeys were mapped across diagnosis, treatment, and engagement to improve continuity and reduce drop-offs across fragmented touchpoints.
Clinical Workflow Simplification
Clinical Workflow Simplification
Clinical Workflow Simplification
Complex, multi-step interactions were restructured into clearer, guided flows to support both patient usability and system efficiency.
Complex, multi-step interactions were restructured into clearer, guided flows to support both patient usability and system efficiency.
Trust & Decision
Support
Trust & Decision
Support
Trust & Decision
Support
Information was structured to support clarity and confidence, helping users understand treatments, options, and next steps without ambiguity.
Information was structured to support clarity and confidence, helping users understand treatments, options, and next steps without ambiguity.
Connected
Touchpoints
Connected
Touchpoints
Connected
Touchpoints
Web, mobile, and email experiences were designed as a connected system, ensuring consistent interaction across product and communication layers.
Web, mobile, and email experiences were designed as a connected system, ensuring consistent interaction across product and communication layers.
Engagement &
Follow-ups
Engagement &
Follow-ups
Engagement &
Follow-ups
Communication systems were designed to support onboarding, reminders, and continued interaction, improving retention and ongoing care engagement.
Communication systems were designed to support onboarding, reminders, and continued interaction, improving retention and ongoing care engagement.
Systems
& Continuity
Systems
& Continuity
Systems
& Continuity
Reusable structures and continuous iteration helped create a scalable platform that supports long-term usability and evolving healthcare needs.
Reusable structures and continuous iteration helped create a scalable platform that supports long-term usability and evolving healthcare needs.
WORK WITH US
Innovation starts with collaboration
WORK WITH US
Innovation starts with collaboration
WORK WITH US
Innovation starts with collaboration
K+
monthly active users across platforms.
%
improvement in conversion across
redesigned flows.
15+
brands worked with.
+
reduction in drop-offs in checkout and
plan selection.