Earn customers for life with
digital marketing built on the #1 CRM
Personalize every experience throughout the customer journey
Integrated solutions for customer journey management, email, mobile, social, web personalization, advertising, content creation and management, and data analysis.
Convert more leads, close more deals, track your team’s performance, and understand the health of your entire business with Sales Cloud.
Resolve cases faster using a suite of powerful productivity tools that give agents a complete, shared view of every customer and interaction.
Sumeru helps enterprises reinvent their businesses to succeed in the digital world. We do this by combining our domain expertise with an innovative multi-cloud solution built on Salesforce and by leveraging new-age technologies like Artificial Intelligence.
We Implement Custom Salesforce
Solutions Across Industries
- Leverage the combined power of Financial Services Cloud and MuleSoft Anypoint Platform™ to connect systems, channels, processes, and teams for an unparalleled 360º view of customers and their households.
- Enjoy a single, unified view of every interaction with clients, supporters, members, funders, volunteers, and affiliates. boost your outreach, improve donor and volunteer management, and organize your programs and campaigns.
- Features includingScheduler, Surveys, and Action Plans apps built into the Customer 360º Platform. So you can offer better help desk services, streamline the way appointments are created, and connect the right employees.
- Leverages Health Cloud and Einstein Analytics to help you scale care management programs, keep members engaged in their health and use deeper insights to put members on the path to healthier outcomes .
- Help customers find what they’re looking for fast with mobile-first, buy-in-channel, and AI-powered capabilities like product recommendations and visual search.
- Expand your ability to engage buyers before, during, and after the sale while Maximize customer lifetime value through personalized and engaging touchpoints.
At Sumeru we utilize the latest technologies, best practices and years of experience to achieve your company’s goal.
- Deep Automation – make decisions faster, make employees more productive, and make customers happier using AI across the Salesforce Customer 360 Platform
- Design thinking – we put your customers and employees at the centre of everything we do
- Personalization – highly personalized customer experiences & operational efficiency to gain and retain customers.
Sumeru helped The Art of Living raise its ticket sales
by 35% and scale positive-ROI campaigns to 320 cities globally
Using Marketing cloud, Sales Cloud and Service Cloud, we helped The Art of Living know their customers, personalize experiences with intelligence, and engage across channels.
Sumeru’s knowledge of user experience is remarkable.And their works reflects a mastery of salesforce implementation, which was essential in a complex environment like ours. I’m very happy with my decision to hire them for this job and because of how they exceeded expectations, the Art of Living continues to enjoy a regular and rewarding engagement with Sumeru.
Board of Directors