Manufacturing

Customer and partner expectations have permanently
shifted. To stand out, manufacturers must strategically
invest in technology and innovation to meet these higher
demands. Embracing such advancements is essential for
maintaining market leadership and fostering solid
stakeholder relationships.

Customer Centric
Manufacturer

Industry Challenges

  • Unreliable call centers to deal with end-customer inquiries, warrant claims, technical questions and quality issues.
  • Lack of end-consumer visibility to measure product usage, performance, and end-consumer satisfaction.
  • No accurate way to predict demand for products to manage supply chain and shipping costs.

  • No accurate way to predict demand for products to manage supply chain and shipping costs
  • Lack of end-consumer visibility to measure product usage, performance, and end-consumer satisfaction.
  • No visibility across engineering, product management, and sales to ensure product quality and quickly address any product issues

  • No visibility into distribution channels to accurately predict product demand
  • Lack of easy-to-use systems to maintain distributor loyalty and better position products againist competitors
  • Difficult to predict product volumes to achieve their sales goals

Benefits of
Digitization in Manufacturing

Providing talent for you.

A comprehensive tech stack is critical for the effective deployment of
marketing campaigns. Salesforce is a platform of choice for organizations
looking to hyper-personalize their customer experience

20

Years in Service

1000

Projects Completed

40

Security Experts

100+ Brands, 100+ Triumphs

Triumphant Testimonies

Sumeru is our Information security partner! Their ability to align service delivery to business goals has directly helped us add value to our customers. It is this approach that makes Sumeru different from other vendors.

Paruchuri Raghukumar

TATA Power