Retail

Digital technology is transforming the retail sector,
altering consumer behavior. To grow and deliver value,
businesses must adopt innovative technologies to meet
customer and partner demands—an essential step to
staying competitive. Agility is key to leading in
exceptional customer experiences.

Customer Centric
Retailer

Industry Challenges

Benefits of
Digitization in Retail

Providing a more personalized and engaging experience
Understanding customer behavior and preferences to deliver targeted content and offers
Building consumer connections with customer service can further improve the overall experience

Automated tasks and processes free up time and resources to focus on more strategic initiatives
Streamlined communication and collaboration between teams, as well as improved inventory management and supply chain coordination

Capitalizing on data and analytics to gain insights into customer behavior and trends that can help make better decisions about pricing, merchandising, and marketing
Retailers that embrace digital technologies will be better positioned to meet the needs of today’s digital-savvy consumers

Providing talent for you.

A comprehensive tech stack is critical for the effective deployment of
marketing campaigns. Salesforce is a platform of choice for organizations
looking to hyper-personalize their customer experience

20

Years in Service

1000

Projects Completed

40

Security Experts

Revamping User

Experience: Website Redesign Increased Conversions

Personalizing

Engagement: CRM Integration Boosted Sales

Attracting Local

Diners: Local SEO Enhanced Visibility

100+ Brands, 100+ Triumphs

Triumphant Testimonies

Sumeru is our Information security partner! Their ability to align service delivery to business goals has directly helped us add value to our customers. It is this approach that makes Sumeru different from other vendors.

Paruchuri Raghukumar

TATA Power